NHTSA Complaint #11169898 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11169898
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	January 14, 2019
Date Filed	January 14, 2019
Mileage	12,621 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE STOPPED AT A TRAFFIC LIGHT IN OUR TOWN THE VAN SHUT OFF AND THE ELECTRICAL SYSTEM STARTING SENDING ME MESSAGES ON THE DASHBOARD THAT THE LANE SENSE WAS NOT OPERATING. I HAD MY FOOT ON THE BRAKE AND TRIED SEVERAL TIMES TO MOVE THE GEAR SELECTOR TO PARK BUT IT WAS LOCKED IN PLACE. THE IGNITION SAID IT WAS IN THE RUN POSITION WHICH INDICATES THE CAR SHOULD BE RUNNING BUT IT WAS NOT. THE BRAKE PEDAL WAS FIRM TOO, AS IT WOULD BE WHEN THE CAR IS OFF. FINALLY AFTER SEVERAL ATTEMPTS I WAS ABLE TO MOVE THE GEAR KNOB TO PARK AND THEN RESTART THE CAR. I COULD HAVE EASILY BEEN REAR ENDED, THIS WAS VERY SCARY AND UNACCEPTABLE ON CHRYSLER'S PART.

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