NHTSA Complaint #11169850 — 2002 HONDA ODYSSEY

THE AIRBAGS ON MY HONDA WERE RECALLED AND WE HAD THEM REPLACED AT NANUET HONDA WHERE WE PURCHASED THE CAR. THINKING AFTER WE HAD THEM REPLACED THAT THEY WOULD ACTUALLY WORK IF WE GOT INTO AND ACCIDENT. THE HONDA HIT A DEER ON THE HIGHWAY AND THE WHOLE FRONT END WAS DESTROYED AND THE AIRBAGS NEVER WENT OFF. PLEASE SEE PICTURES BELOW. WE PAID A LOT OF MONEY FOR THIS CAR DUE TO THE SAFETY FEATURES AND NOT HAVING THEM WORK IS UNACCEPTABLE. PLEASE CHECK INTO THIS BECAUSE OTHER PEOPLE WILL HAVE THERE FAMILIES IN THE CAR AND WOULD LIKE TO MAKE PEOPLE AWARE OF THE MALFUNCTION OF THE AIRBAG BECAUSE MY AIRBAGS WERE REPLACED WITH THE RECALL AND DID NOT WORK. NOT A HAPPY CUSTOMER [XXX] PLEASE RESPOND [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).