NHTSA Complaint #11166567 — 2014 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11166567
Vehicle	2014 FORD EDGE
Component	ENGINE
Date of Incident	January 8, 2019
Date Filed	January 11, 2019
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING 40 MPH, THE WRENCH ICON ILLUMINATED AND THE VEHICLE IMMEDIATELY STARTED TO LOSE POWER, WHICH CAUSED THE SPEED TO DECREASE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AVIS FORD INC (29200 TELEGRAPH RD, SOUTHFIELD, MI 48034) AND WAS INFORMED TO RETURN IN A WEEK FOR FURTHER OBSERVATION. THE CONTACT TOOK THE VEHICLE TO NORTH BROTHERS FORD INC (33300 FORD RD, WESTLAND, MI 48185) WHERE THEY REPLACED THE ELECTRONIC THROTTLE BODY. THE MANUFACTURER WAS CONTACTED AND UNABLE TO ASSIST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 76,000. *TT*JB

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