NHTSA Complaint #11166327 — 2012 JEEP LIBERTY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11166327
Vehicle	2012 JEEP LIBERTY
Component	POWER TRAIN
Date of Incident	January 10, 2019
Date Filed	January 10, 2019
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

AT 50 THOUSAND MILES ON MY VEHICLE A MAINTAINANCE TECHNICIAN NOTICED TWO MISSING BOLTS IN THE FRONT COUPLING OF THE REAR DRIVE SHAFT. THERE WERE ALSO LOOSE BOLTS IN THE REAL COUPE LONG. A CALL TO CHRYSLER CUSTOMER CARE REVEALS THAT THE COMPANY WILL NOT PAY FOR THIS REPAIR. HAD THE DRIVE SHAFT COME LOOSE AT HIGHWAY SPEED IT WOULD HAVE CAUSED CATASTROPHIC LOS OF LIFE, LIMB OR PROPERTY. THIS PROBLEM NEEDS TO BE ADDRESSED AS A NATIONAL RECALL. THE CHRYSLER CUSTOMER CARE COMPLAINT NUMBER IS 578 216 92.

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