NHTSA Complaint #11165922 — 2013 RAM 1500

ALL 4 DOOR LOCKS ON MY TRUCK DO NOT WORK PROPERLY WHEN USING THE KEY FOB AS WELL THE POWER LOCKS INSIDE THE VEHICLE . THEY EITHER DO NOT LOCK OR UNLOCK. IT ROTATES LOCKING ONE DOOR AND OTHER IS OPEN, SOMETIMES 3 DOORS LOCK AND 1 OPEN, AND IT CHANGES EVERY TIME IT'S USED . THERE ARE PUBLIC FORUMS WHERE MANY OTHER PEOPLE EXPERIENCE THE SAME ISSUE UNTIL THEY REPLACE THE BCM MODULE. IVE EXPERIENCED GREAT DIFFICULTLY WITH THE DEALERSHIPS ABILITY TO PROPERLY DIAGNOSE THE ISSUE. THEY ADVISED ME TO REPLACE ALL 4 ACTUATORS, NEVER ADDRESSING THE PUBLIC FORUMS THAT DISCUSSSED THIS EXACT ISSUE. SEEMS LIKE THE DEALERS ARE MAKING MONEY ON THESE PROBLEMS AND NOT CORRECTING THE ISSUE. THE TRUCK HAD ONLY 24,000 MILES ON IT WHEN THE ISSUE STARTED. THIS SHOULD NOT BE HAPPENING. THIS IS A MAJOR SAFETY ISSUE MANY OTHERS HAVE COMPLAINED OF THE SAME ISSUE.