NHTSA Complaint #11165833 — 2007 JEEP COMPASS

2 WEEKS AGO PURCHASED A 2007 JEEP COMPASS. SOME RATTLING UNDER NEATH WHEN DRIVING SO TOOK IT TO A MECHANIC. THEY HAD IT HOISTED UP AND FOUND A MINOR ISSUE. BUT THE MECHANIC POINTED OUT THE FRONT CROSSMEMBER/SUBFRAME WAS RUSTED OUT. HE SAID IT NEEDS TO BE REPLACED BECAUSE IT IS A SERIOUS SAFETY ISSUE. LOOKED ONLINE AND THIS IS A COMMON PROBLEM WITH JEEP COMPASS AND PATRIOTS FROM 2007 AND ON. I WAS QUOTED $1600 FOR REPLACEMENT. I CALLED CHRYSLER/JEEP HEADQUARTERS AND SAID THEY WERE AWARE OF THE ISSUE AND HAD AN EXTENDED WARRANTY BUT MY VEHICLE IS NOT COVERED!!!!! I TOLD THEM IT SHOULD BE COVERED NO MATTER WHAT BECAUSE THEY USED CHEAP AND WEAK STEEL WHICH CORRODES FASTER IN NORTHERN CLIMATES DUE TO SALT USE ON ROADS AND IT IS A HUGE SAFETY ISSUE!. THE ENGINE COULD FALL OUT, THE SUSPENSION COULD GIVE OUT WHILE DRIVING AND CAUSE AN ACCIDENT. THEY KEPT REPEATING "PAST EXTENDED WARRANTY". MY 1997 JEEP GRAND CHEROKEE JUST DIED 2 WEEKS AGO AND I NEVER HAD FRAME ISSUES WITH IT. I LOVED MY GRAND CHEROKEE, IT WAS WELL BUILT AND LASTED FOR 21 YEARS! I AM SO DISAPPOINTED WITH CHRYSLER JEEP RIGHT NOW. THEY WENT FROM BUILDING QUALITY PRODUCTS TO CHEAP AND EXPENSIVE. THEY KEPT REPEATING "PAST WARRANTY"