NHTSA Complaint #11165818 — 2012 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11165818
Vehicle	2012 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	January 4, 2019
Date Filed	January 8, 2019
Mileage	115,094 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THIS TRUCK IS SPONTANEOUSLY SHIFTING DOWN TO 1ST GEAR. IT IS ALSO GETTING STUCK IN DIFFERENT GEARS AND NOT SHIFTING PROPERLY, FORD SUPPOSEDLY HAS A CUSTOMER SATISFACTION PROGRAM EXTENDING THE WARRANTY TO 150,000 MILES FOR THE LEAD FRAME, HOWEVER I TOOK IT TO MY LOCAL FORD DEALERSHIP AND THEY DO NOT WANT TO HONOR THE CUSTOMER SATISFACTION PROGRAM. I CALLED FORD CORPORATE AND THE SAME THING. NOT ONLY WHEN THIS PROBLEM HAPPENS DOES THE TRANSMISSION MESS UP BUT SO DOES THE INSTRUMENT CLUSTER, TO THE POINT WHERE THE SPEEDOMETER DOESN'T WORK AND THE AIRBAG LIGHT COMES ON.

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