NHTSA Complaint #11165812 β 2016 JEEP COMPASS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11165812 |
| Vehicle | 2016 JEEP COMPASS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 55,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I HAVE A 2016 JEEP COMPASS AND IT RANDOMLY JUST TURNS OFF WHILE I AM DRIVING IT. MY CAR HAS 55,000 MILES ON IT. WHEN IT FIRST HAPPENED IT HAD A CODE FOR A CRANK SENSOR AND I WAS TOLD IT REQUIRED AN UPDATE. THE UPDATE DID NOT CHANGE A THING. MY CAR WAS STILL TURNING OFF AT RANDOM TIMES. THIS LAST TIME IT TURNED OFF AT A RED LIGHT AND WHILE IN DRIVE BEGAN TO ROLL BACKWARDS DOWN A HILL INTO ONCOMING TRAFFIC. ONCE I STOPPED THE CAR, PUT ON MY FLASHERS, AND HAD IT IN PARK MY JEEP COMPASS WOULD NOT START AGAIN. I THEN HAD TO FLAG DOWN A POLICE OFFICER TO HELP WITH THE TRAFFIC AROUND ME. MY CAR EVENTUALLY STARTED AND I DROVE IT RIGHT TO THE JEEP DEALER WHO TOLD ME THERE WAS NO CODES AND NOTHING WRONG WITH MY CAR, WHICH CLEARLY THERE MUST BE PROBLEM. I DO NOT FEEL SAFE FOR MYSELF OR OTHERS WHILE DRIVING THIS CAR. CHRYSLER NEEDS TO FIX THIS PROBLEM. THERE HAVE BEEN MANY PEOPLE ON THIS SITE COMPLAINING OF THE SAME EXACT PROBLEM. 2016 JEEP COMPASS HAD A RECALL FOR THE CRANK SENSOR BUT MY CAR DID NOT FALL UNDER THIS RECALL BUT CLEARLY IT SHOULD HAVE. THIS IS MY 3RD TIME AT THE CHRYSLER DEALER WHO HAVE BEEN UNABLE TO RECREATE THE PROBLEM I HAVE BEEN EXPERIENCING.
Related Complaints for the 2016 JEEP COMPASS
Other ENGINE Complaints
#11717450
The Airbag light keeps coming on. And I regularly diagnose and service my car by the Jeep dealership and the diagnost...
#11715393
βThe vehicle stalls while driving and restarts after cooling down. This matches a crankshaft position sensor failure....
#11714454
My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not brin...
#11714309
The vehicle is having issues with power loss while driving and issues with starting at times of cold weather where it...
#11680431
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stal...
Recent Complaints for the 2016 JEEP COMPASS
#11717450
AIR BAGS
The Airbag light keeps coming on. And I regularly diagnose and service my car by the Jeep dealership and the diagnost...
#11714454
ELECTRICAL SYSTEM
My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not brin...
#11714498
ENGINE AND ENGINE COOLING
The contact owns a 2016 Jeep Compass. The contact stated that while driving approximately 45 MPH, the vehicle stalled...
#11714454
UNKNOWN OR OTHER
My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not brin...
#11695835
AIR BAGS
Head rest on passenger side popped out while driving and hit me, the passenger, in the head. I found that this partic...