NHTSA Complaint #11165770 β 2016 JEEP COMPASS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11165770 |
| Vehicle | 2016 JEEP COMPASS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 150,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
MY CAR CONTINUALLY SHUT DOWNS WHILE DRIVING! THIS IS VERY UNSAFE AND HAPPENS WHILE I AM DRIVING ON THE PA TURNPIKE CRUISE CONTROL SET. NO WARNING NO SOUND, THE CAR DOES NOT OVER HEAT. THE CAR JUST SHUTS DOWN. I IMMEDIATELY CALLED MY LOCAL JEEP DEALER FIRST TIME IT HAPPENED, AT APPROX 3:15 AM IN THE MORNING AND LEFT A MESSAGE. I DROPPED MY VEHICLE OFF 2 DAYS LATER (I BELIEVE) AND BY THAT TIME IT WAS JUMPING AS WELL WHEN INCREASING SPEED OR COMING AROUND CORNERS. THEY STATED THEY COULD NOT REPLICATE THE ISSUE. I WENT TO THE DEALERSHIP AND WENT OUT WITH THE SERVICE MGR AND REPLICATED THE ISSUE. CAR DID NOT STALL AT THAT TIME AND I WAS TOLD WITH NO CODES, OR NOT BEING ABLE TO REPLICATE THE ISSUE THEY CANNOT DETERMINE THE CAUSE. SPARK PLUGS REPLACED $300 LATER NO JUMPING BUT CAR IS STILL STALLING!!!!!!! THIS IS A VERY UNSAFE SITUATION. MY CAR IS CONTINUING TO STALL WHILE DRIVING TO WORK IN THE EARLY AM 3AM ON THE PA TURNPIKE. I COULD BE KILLED BY TRACTOR TRAILER. AGAIN THIS AM, I HAD CRUISE CONTROL SET AT 65 MPH - CAR STALLED NO WARNING!. THANKFULLY I WAS IN THE RIGHT LANE AND COASTED TO THE SHOULDER. PUT MY CAR IN PARK, TURN THE KEY TO OFF AND ATTEMPTED TO RESTART MY CAR - NOTHING!! WOULD TURN BUT NOT START, WAITED APPROX 1 MINUTE AND TRIED AGAIN, SAME THING WOULD NOT START. WAITED ANOTHER MINUTE,TRIED AGAIN AND THE CAR STARTED AND NOW THE SERVICE ENGINE LIGHT IS ON. I DROVE TO WORK AT 55 MPH WITH FLASHERS ON - TOTALLY UNSAFE ON THE PA TURNPIKE. I CALLED MY DEALER IMMEDIATELY AND LEFT ANOTHER MESSAGE FOR THE SERVICE MGR AROUND 3AM THAT THIS HAPPENED AGAIN. HE ADVISED TAKE TO AN AUTO ZONE TO HAVE THE CODE CHECKED SINCE THEY DO FOR FREE. I HAVE NO CONFIDENCE IN THIS CAR-I DRIVE ALMOST 2 HRS TO GO TO WORK I AM SO SCARED OF THIS CAR AND AFRAID I AM GOING TO GET KILLED ON THE TURNPIKE BECAUSE OF THIS. WILL GO TO AUTOZONE CALL JOE,AND ATTEMPT TO GET HOME TO DEALER
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