NHTSA Complaint #11165337 — 2017 FORD F-350 SD STEERING

Complaint Details

ODI Number	11165337
Vehicle	2017 FORD F-350 SD
Component	STEERING
Date of Incident	December 11, 2018
Date Filed	January 5, 2019
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

STEERING WOBBLE (DEATH WOBBLE) AT HIGHWAY SPEEDS IN MY CASE 55 MPH AND ABOVE WHEN ROADWAY HAS BUMPS SIMILAR TO EXPANSION JOINT HEAVING. THE STEERING WILL WILL GO INTO A RAPID SHAKING ACTION MAKING IT NEAR IMPOSSIBLE TO STEER. WILL STOP ONLY AFTER VEHICLE SLOWS BELOW SPEED OF 55 MPH. I AM FEARFUL BRAKING MAY INCREASE PROBLEM BUT HAVE NOT PROVEN THIS YET. I HAVE BEEN TRAVELING STRAIGHT THE 3 TIMES IT HAS GONE INTO THIS STEERING WOBBLE. AFRAID WHAT WOULD HAPPEN IF IN A CURVE, BUT EXPECT IT WOULD GO OFFROAD. PROBLEM REPORTED TO DEALERSHIP AND HAS BEEN IN FOR INSPECTION 3 SEPARATE TIMES. (1) INSPECTED AND REPLACES STEERING DAMPENER (2) ADJUSTED ALIGNMENT (3) DEALER WANTS TO ADJUST CAMBER AGAIN BUT PARTS NEED ARE BACK-ORDERED. WILL MAKE ADJUSTMENTS WHEN PARTS AVAILABLE. TRUCK CURRENTLY BEING USED MINIMALLY SINCE I'M AFRAID TO DRIVE AT HIGHWAY SPEEDS.

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