NHTSA Complaint #11165107 — 2012 CHEVROLET CRUZE

FROM THE TIME I BOUGHT THIS VEHICLE (OFF LEASE) THE TRANSMISSION NEVER FELT RIGHT. THE CAR WOULD JERK FROM GEAR TO GEAR AND THE RPMS WOULD SKY ROCKET. I EXPRESSED THIS CONCERN MULTIPLE TIMES WITH THE DEALERSHIP I BOUGHT THE CAR FROM AND THEY ASSURED ME EVERYTHING WAS OKAY AND THAT IT WAS JUST THE TYPE OF TRANSMISSION. AFTER JUST GETTING MY CAR OUT OF THE SHOP FOR A SEPARATE ISSUE THE CRUZE LEFT ME ON THE SIDE OF A VERY BUSY HIGHWAY THAT IS NOTORIOUS FOR ACCIDENTS. AS I TRIED TO SPEED UP THE RPMS WOULD ONCE AGAIN SKY ROCKET BUT THE CAR WOULD NOT ACCELERATE. AFTER ABOUT A MINUTE OF THIS HAPPENING I PULLED OVER TO THE SIDE OF THE ROAD. AFTER PUTTING THE CAR IN PARK I SAT FOR A MOMENT. WHEN TRYING TO DRIVE THE CAR JUST WOULD NOT MOVE. I TRIED FORWARD AND REVERSE AND NEITHER WORKED. SO THERE I SAT WITH CAR WHIZZING BY ME WITH A CAR THAT DID NOT WORK. AFTER TOWING THE CAR TO THE SHOP HE GAVE ME THE GUT WRENCHING NEW THAT MY 7 YEAR OLD CAR'S TRANSMISSION IS SHOT. I NOW HAVE A $4,000 REPAIR WHICH I CANNOT AFFORD. OH AND THE KICKER IS I OWE $8,000 STILL.