NHTSA Complaint #11164844 — 2016 CHEVROLET SILVERADO 3500

TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WOULD NOT MOVE AND BECAME STUCK WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE ROLLED AS SHE CONTINUED TO DEPRESS THE BRAKE PEDAL. THE VEHICLE FINALLY CAME TO A STOP AS IT APPROACHED AN INTERSECTION. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE BRAKES RETURNED TO NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS LATER TAKEN TO GOSCH CHEVROLET OF HEMET (400 CARRIAGE CIR, HEMET, CA 92545, (951) 216-3486) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE BOOSTER VACUUM PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THERE WAS SUSPICION THAT THE PUMP COULD FAIL AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. THE CONTACT WAS INFORMED THAT A CASE MANAGER WOULD CALL HER. THE FAILURE MILEAGE WAS 44,444.