NHTSA Complaint #11164535 — 2017 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11164535
Vehicle	2017 HONDA CR-V
Component	ENGINE
Date of Incident	January 2, 2019
Date Filed	January 2, 2019
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THE OIL DIPSTICK IS SHOWING THE OIL LEVEL TO BE SUBSTANTIALLY HIGHER THAN THE MAX OIL LEVEL. I TOOK IT TO THE HONDA DEALER 1/2/19. THEY SHOWED ME A SERVICE BULLETIN INDICATING THAT GAS COULD BE MIXING WITH THE OIL, BUT HONDA CONSIDERED THAT A NORMAL OPERATING CONDITION FOR THAT MODEL. THEY OFFERED NO SOLUTION TO THE PROBLEM, BUT DID CHANGE THE OIL AT MY REQUEST. I CONSIDER GAS MIXING WITH THE CRANKCASE OIL A SERIOUS PROBLEM. ACTION SHOULD BE TAKEN TO REMEDY THIS PROBLEM.

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