NHTSA Complaint #11164478 — 2016 CHEVROLET TRAVERSE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11164478 |
| Vehicle | 2016 CHEVROLET TRAVERSE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 38,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
WE PURCHASED OUR 2016 CHEVY TRAVERSE NEW AND NOW HAVE APPROX. 38K MILES ON IT. AFTER THE 1ST YEAR, WE BEGAN EXPERIENCING POWER LOSS ISSUES AND ENDED UP HAVING FUEL INJECTORS REPLACED IN MID-2017. SINCE THEN, WE'VE BEEN EXPERIENCING THE SAME ISSUE THAT HAS ALREADY BEEN REPORTED TO THE NHTSA BY OTHER OWNERS. PERIODICALLY, OUR "SERVICE STABILITRAK" WILL APPEAR ON THE DASH AND THE "TRACTION CONTROL OFF" WILL APPEAR, ALONG WITH THE "CHECK ENGINE LIGHT". WHEN THIS HAPPENS, THE VEHICLE RUNS EXTREMELY ROUGH AND VIOLENTLY SHAKES BACK AND FORTH. I'VE HAD THE VEHICLE INTO AUTONATION CHEVY IN BOTH GILBERT, AZ AND MESA, AZ FOR A TOTAL OF 5 TIMES SINCE MID-2017 FOR THIS ISSUE. I JUST PICKED IT UP A FEW DAYS AGO AFTER BEING IN THE SHOP FOR OVER 2 WEEKS. UNFORTUNATELY, NO REPAIRS WERE MADE AS NO CODES WERE FOUND/STORED IN THE COMPUTER AND THE MECHANIC WAS UNABLE TO REPLICATE THE ISSUE DURING THE 2 WEEK PERIOD. THIS IS CLEARLY A SAFETY ISSUE AND I'M A BIT SURPRISED NO RESOLUTION HAS BEEN MADE GIVEN THE COMPLAINTS REGARDING THIS ISSUE JUST IN 2018. THIS HAS OCCURRED WHILE DRIVING, WHILE IDLING AND WHILE WAITING TO TURN IN A BUSY INTERSECTION AND ALMOST LED TO AN ACCIDENT. I WILL BE TAKING THE VEHICLE BACK TO AUTONATION ONCE AGAIN TODAY. GM/CHEVY PLEASE REVIEW AND OFFER GUIDANCE AS TO WHAT'S GOING ON BEFORE FATALITIES OCCUR. THANK YOU.
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