NHTSA Complaint #11164476 — 2016 LINCOLN MKC ENGINE

Complaint Details

ODI Number	11164476
Vehicle	2016 LINCOLN MKC
Component	ENGINE
Date of Incident	December 29, 2018
Date Filed	January 2, 2019
Mileage	95,850 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2016 LINCOLN MKC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AND "SHIFT SYSTEM FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO JOHNSON'S BROTHER LINCOLN (7455 S GENERAL BRUCE DR, TEMPLE, TX 76502, (254) 773-5257) TO BE DIAGNOSED, BUT THE MECHANIC REFUSED TO ASSIST. THE DEALER DENIED THAT THE VEHICLE HAD A STALLING FAILURE AND SUGGESTED THAT THE BATTERY BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS AWAITING TO BE TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,850.

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