NHTSA Complaint #11683109 — 2016 LINCOLN MKC

While driving a short distance to work, my 2016 MKC check engine light came on. The previous week I noticed that the engine hesitated slightly when it first started, but it drove normally. However, when the light came on, my husband took the vehicle to the dealership where we bought it in Dec 2019. We were shocked when we were told this was a very common problem with this type of engine, a 2.0 eco boost, and that the engine would have to be replaced due to coolant intrusion, at the cost of $9300! The vehicle only has 57,000 miles on it and has always been maintained at Prater Ford Lincoln in Calhoun GA. After some research I've found this to be a very well documented problem/engine design failure. Ford and Lincoln have refused any assistance in this matter. The local dealership where we purchased it has told us they won't provide any assistance either. The vehicle is currently in the shop, and the engine is being replaced. It was supposed to be completed 5 days ago. Why hasn't there been a recall? Even though there were no deaths or injuries in my case as well as the others on this site, the financial burden is immense! Since this is such a well-documented problem, there should be a recall on the affected engines, or at the very least some assistance should be provided by Ford and/or Lincoln to the unfortunate owners of these vehicles. Thank you.