NHTSA Complaint #11164169 — 2015 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11164169
Vehicle	2015 JEEP COMPASS
Component	ENGINE
Date of Incident	December 24, 2018
Date Filed	December 31, 2018
Mileage	410,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I WAS DRIVING DOWN INTERSTATE 75 ON CHRISTMAS EVE WITH MY PARTNER AND OUR DOG WHEN MY VEHICLE COMPLETELY STALLED. LUCKILY, WE WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT IT WAS TERRIFYING DUE TO THE ABRUPTNESS OF THE STALL AND THE VEHICLES BEHIND US STILL GOING A NORMAL SPEED. WE HAD IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT 3 MONTHS PRIOR AND THEY DIAGNOSED THE ISSUE AS THE WIRING HARNESS FOR THE CPS. TO MAKE MATTERS WORSE, THE DEALERSHIP INSISTED ON CHARGING $305 FOR THE PART AND LABOR. OVERALL, THIS HAS BEEN AN EXTREMELY DISAPPOINTING EXPERIENCE WITH JEEP DUE TO THE TERRIFYING EXPERIENCE ON THE INTERSTATE AND THE PRICE GOUGING BY THE DEALERSHIP. I WILL BE WORKING TO SELL THIS JEEP AS SOON AS POSSIBLE.

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