NHTSA Complaint #11163922 — 2014 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11163922
Vehicle	2014 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	December 28, 2018
Date Filed	December 29, 2018
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

28 DEC 2018 MY WIFE WAS DRIVING HOME DURING RAIN STORM ON RT 80 WEST BOUND APX EXIT 12 NJ DRIVERS SIDE WIPER ASSEMBLY / LINKAGE FELL APART . VISIBILITY WAS ZERO, WAS ABLE TO PULL OFF OF HIGHWAY. LOCAL REPAIR STATION VERIFIED LINKAGE FAILED, WAS UNABLE TO REPAIR DUE TO LACK OF PARTS. WE CONTACTED DEALER AND HAVE SCHEDULED REPAIR FOR 31 DEC. HAVE REQUESTED THE DEALER REVIEW FAILURE AND SUBMIT REPORT OF FAILURE TO GMC AND NHTSA. SITUATION WAS EXTREMELY DANGEROUS, HAD NO PRIOR INDICATION OF PENDING FAILURE, RESEARCH AFTER THE FAILURE HAS INDICATED REPORTED INCREASED ISSUES OF THIS TYPE WITH THIS MY AS WELL AS OTHERS MY'S.

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