NHTSA Complaint #11163904 — 2012 GMC ACADIA

WIPERS SUDDENLY STOPPED DURING A HEAVY RAIN AT HIGHWAY SPEEDS. MY WIFE AND THREE CHILDREN WERE ON BOARD. THE STUD THAT CONNECTS THE WIPER LINKAGE TO THE MOTOR HAD BROKEN. UPON RESEARCHING THIS, GM HAD ISSUED A RECALL TO AFFECTED VEHICLES IN STATES THAT RECEIVED HEAVY SNOWFALL, WEST VIRGINIA WAS INCLUDED AND WAS WHERE THIS VEHICLE SPENT MOST OF ITS LIFE. AFTER CALLING GM THEY TOLD ME THEY COULDN'T DO ANYTHING FOR ME SINCE THE VEHICLE IS NOW GARAGED IN TENNESSEE.