NHTSA Complaint #11163890 — 2011 SUBARU OUTBACK

AT ABOUT 40K MILES, MY DEALER MAINTAINED 2011 OUTBACK BEGAN TO HAVE AN ENGINE SHUDDER IMMEDIATELY AFTER MAKING A FULL STOP IN GEAR, E.G. AT A RED LIGHT. IT HAPPENS VERY INFREQUENTLY AND CANNOT BE REPLICATED ON COMMAND. THE NEAR-STALL IS SIMILAR TO NOT DEPRESSING A CLUTCH WITH A MANUAL TRANSMISSION. THE SHUDDER IS VERY BRIEF. SOMETIMES DASH LIGHTS FLASH, BUT THE ENGINE HAS NEVER COMPLETELY STALLED. THE ONLY CONSISTENCY IS THAT IT ONLY OCCURS AT A FULL STOP IN GEAR. IT IS VERY UNSAFE WHEN THE NEAR-STALL OCCURS AT THE SAME TIME I'M TRYING TO PULL OUT INTO TRAFFIC. THE HESITATION IS LONG ENOUGH TO MAKE MY ACTION DANGEROUS. SUBARU HAS HAD MY VEHICLE MULTIPLE TIMES, SOMETIMES FOR WEEKS, BUT HAS BEEN UNABLE TO DIAGNOSE AND REPAIR. THE TRANSMISSION TESTED GOOD. TORQUE CONVERTER WAS REPLACED, AND IS A COMMON ISSUE FOR MANY OWNERS, BUT IT DID NOTHING FOR ME. THE ENGINE SHUDDER HAS BEEN OCCURRING FOR 45K MILES. THOUGH THE ISSUE STARTED WHILE UNDER FULL POWER TRAIN WARRANTY, SUBARU WILL NOT PERFORM ANY SERVICES AT THEIR COST. THIS IS A COMMON ISSUE WITH 2010-12 OUTBACK OWNERS. A QUICK SEARCH ONLINE SUPPORTS THAT, INCLUDING A RELATED TECHNICAL SERVICE BULLETIN ISSUED BY SUBARU. I DO NOT KNOW WHAT IS OCCURRING, NOR DOES SUBARU. IT IS FRUSTRATING TO HAVE A COMMON ISSUE WITH NO RESOLUTION.