NHTSA Complaint #11163853 — 2014 RAM 1500

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11163853
Vehicle	2014 RAM 1500
Component	VEHICLE SPEED CONTROL
Date of Incident	October 20, 2018
Date Filed	December 28, 2018
Mileage	127,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 70 MPH, THE ENGINE REVVED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. ALSO, THE VEHICLE ACCELERATED UNCONTROLLABLY AND THEN DECREASED WITH A KNOCKING NOISE PRESENT. FURTHERMORE, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE CONTINUED TO REV. THE VEHICLE WAS SERVICED AT TEXAS DODGE (7800 I-40 FRONTAGE RD, AMARILLO, TX 79106, (806) 353-6343) PER NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL), BUT THE REMEDY FAILED TO REPAIR THE FAILURES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE SOFTWARE WAS UPDATED AGAIN, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 127,000. *DT*JB

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