NHTSA Complaint #11163835 — 2018 JEEP COMPASS

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE SHIFTED INTO PARK AND THE START BUTTON HAD TO BE PRESSED MULTIPLE TIMES BEFORE THE VEHICLE WOULD RESTART. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO SOLOMON CHRYSLER JEEP DODGE CARMICHAELS (2605 EAST ROY FURMAN HIGHWAY, CARMICHAELS, PA 15320, (724) 966-2600) WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW AND NEEDED TO BE CHANGED. THE DEALER ALSO INFORMED THE CONTACT THAT THE VEHICLE PERFORMED AS DESIGNED BECAUSE OF THE LOW OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 32,000.