NHTSA Complaint #11163777 — 2012 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11163777
Vehicle	2012 FORD EXPLORER
Component	AIR BAGS
Date of Incident	July 14, 2017
Date Filed	December 28, 2018
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THIS IS A SAFETY ISSUE - AIR BAGS COULD MALFUNCTION AT ANYTIME DUE TO MISCOMMUNICATION WITHIN THE SYSTEM. AIR BAGS CAN DEPLOY AT ANYTIME OR CAN FAIL TO DEPLOY WHEN NECESSARY. AIR BAG LIGHT TURNS ON AND STAYS ON. ACCORDING TO FORD DEALER THIS IS A KNOWN ISSUE BUT HAS NOT YET BEEN RECALLED. SEAT BELT BUCKLE REPLACED, AIR BAG DIAGNOSTIC MODULE REPLACED, PROGRAM CONTROL MODULE AIR BAG REPROGRAMED. LIGHT CONTINUES TO TURN ON. HAS A WIRE HARNESS ISSUE L/F DOOR MODULE SRS - WIRING LOOM NEEDS TO BE REPLACED.

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