NHTSA Complaint #11511646 — 2012 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11511646
Vehicle	2012 FORD EXPLORER
Component	AIR BAGS
Date of Incident	February 26, 2023
Date Filed	March 13, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Airbag light suddenly comes on for the last few weeks. I did some research and found that when the airbag light is on that it is disabled. If the vehicle was to be involved in an accident the airbag would not deploy. I am concern that this vehicle is a family vehicle. I have taken the vehicle to two Ford Dealership and was told they are so backed up that it would take at least two weeks before I can get an appointment. One of the service tech even joke about making sure to wear my seatbelt because the airbag is not working. I tried looking for a recall but have not found one. I also learned this is a very common problem with most Ford vehicle and there is not permanent fix.

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#11456349 — March 11, 2022 — Air bag light on dash is on. Comes on and have taken it in several times to be fixed only to come back on

#11396920 — February 19, 2021 — 2/17/21 MY AIRBAG LIGHT CAME ON... BUT WHEN I LOOKED FOR A RECALL OR WHAT TO DO IT SAYS I DON'T HAVE A RECALL....

#11298633 — January 11, 2020 — WHEN ENGINE IS STARTED, THE AIRBAG LIGHTS GO OFF BUT COME BACK ON AND STAYS ON. THIS STARTED A MONTH AGO AND THE WARN...

#11297128 — January 4, 2020 — AIRBAG LIGHT HAS BEEN ON FOR A WEEK NOW. TOOK IT IN TO THE FORD DEALERSHIP TO FIND OUT THE WIRING IS MALFUNCTIONING. ...

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