NHTSA Complaint #11163750 — 2010 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11163750
Vehicle 2010 SUBARU OUTBACK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

CVT TRANSMISSION SHUDDERS & STALLS AFTER BRAKING WHILE IN MOTION DUE TO TORQUE CONVERTER FAILURE. UPON STOPPING AT STOP SIGN, SLOWING DOWN TO MAKE TURN, OR STARTING FROM A STOPPED POSITION THE VEHICLE SHUDDERS THEN DRIFTS INTO INTERSECTION AND STALLS WHILE FACING ONCOMING TRAFFIC. FAILURE OF TORQUE CONVERTER WHILE AT INTERSECTIONS IS DANGEROUS AND FRIGHTENING. SUBARU REFUSES TO ASSIST IN COST OF SIGNIFICANT REPAIR AS IT WAS DIAGNOSED 3 WEEKS OUT OF WARRANTY DESPITE THEIR PLEDGE TO CUSTOMER SATISFACTION. THIS ISSUE SHOULD BE STRONGLY CONSIDERED FOR A RECALL AS A KNOWN SAFETY ISSUE TO SUBARU.

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