NHTSA Complaint #11163734 — 2018 FORD EXPLORER SEATS

Complaint Details

ODI Number	11163734
Vehicle	2018 FORD EXPLORER
Component	SEATS
Date of Incident	December 24, 2018
Date Filed	December 27, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE TRAVELING THROUGH BALTIMORE FOR APPROXIMATELY 45 MINUTES DURING THE CHRISTMAS HOLIDAY. I WAS SITTING IN THE BACK SEAT OF MY FRIENDS 2018 FORD EXPLORER SPORT. I HAD THE HEATED SEAT SET TO 2. I HAD FALLEN ASLEEP DURING THE TRIP. WHEN I WOKE UP I HAD A SEVERE DISCOMFORT. UPON ARRIVING AT OUR DESTINATION MY FRIEND LOOKED TO SEE WHY I WAS IN SUCH PAIN. ON MY LEFT BUTTOCK WAS A LARGE BURN. I HAVE ENCLOSED A PICTURE OF THE BURN I RECEIVED. THE BURN HAS BLISTERED AND IS NOW AN OPEN WOUND. THIS OCCURRED ON CHRISTMAS EVE. I HAVE BEEN TREATING THE AREA WITH BURN OINTMENT.

Related Complaints for the 2018 FORD EXPLORER

Other SEATS Complaints

#11630360 — December 12, 2024 — Driver's side heated seat coil burnt out. Many complaints about this.

#11585972 — April 29, 2024 — Air bag style seat belt has broken twice and won’t allow seat belt to latch after it breaks. Broke while seat belt wa...

#11299566 — January 15, 2020 — REACHING UNDER DRIVER SEAT AND CONTACTED SEAT FRAME SHARP AND CUT FINGER.

#11278137 — November 4, 2019 — VEHICLE WAS STRUCK FROM BEHIND BY A PICK-UP TRUCK DRIVING AT A HIGH RATE OF SPEED. UPON IMPACT MY VEHICLE'S FRONT SEA...

#11139860 — October 11, 2018 — I RECENTLY PURCHASED A 2018 FORD EXPLORER ON AUGUST 30 FROM HAMMONASSET FORD IN MADISON, CT. I PAID SEVERAL THOUSAND ...

Recent Complaints for the 2018 FORD EXPLORER

#11719757 — ELECTRICAL SYSTEM — February 22, 2026 — Entertainment system control. Power draws down and kills battery. Display locks into reverse camera, and I can't a...

#11719427 — FUEL/PROPULSION SYSTEM — February 20, 2026 — Fuel system evap leak just like the Safety Recall 18S35

#11718838 — ENGINE AND ENGINE COOLING — February 18, 2026 — The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engin...

#11718763 — STRUCTURE — February 18, 2026 — See attached document for complaint. I am in receipt of your multiple Important Safety Recall notices/letter and am ...

#11718842 — STRUCTURE — February 18, 2026 — The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTU...