NHTSA Complaint #11163482 — 2016 FORD EXPLORER
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT issue reported to NHTSA
Complaint Details
| ODI Number | 11163482 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT |
| Date of Incident | |
| Date Filed | |
| Mileage | 62,734 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. AFTER PARKING THE VEHICLE, THE AUTOMATIC HATCHBACK DOOR SLAMMED ONTO THE BACK OF THE CONTACT'S HEAD. THERE WERE NO INJURIES. THE DEALER (ADAMS FORD COMPANY, 2002 MAIN ST, LOGANSPORT, LA 71049, (318) 697-5561) DIAGNOSED THAT THERE WAS A DEFECTIVE PART THAT CAUSED THE DOOR TO SLAM ON THE CONTACT. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 62,734.
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