NHTSA Complaint #11163370 — 2015 ACURA TLX

ALMOST IMMEDIATELY AFTER BOUGHT I NOTICED MY 2015 ACURA TLX 3.5L V6 JERKED SIGNIFICANTLY BETWEEN GEARS 1-3. I HAVE A ONE-HOUR COMMUTE EACH WAY IN STOP-AND-GO FREEWAY TRAFFIC, AND THE PROBLEM IS HUGELY ANNOYING. FREQUENTLY IT JERKS SO HARD THAT MY HEAD HITS THE HEADREST REPEATEDLY. I FEEL LIKE SOMEONE REAR ENDING SLOWLY, AT THE END OF MY COMMUTE, I'M WIPED OUT FROM ALL THE JERKING BACK-AND-FORTH. THE DEALER SAYS ACURA IS CALLING THIS "A CHARACTERISTIC OF THE VEHICLE" FOR WHICH THERE IS NO FIX. APPARENTLY I JUST HAVE TO LIVE WITH IT; EVEN THOUGH ACURA HAS EXTENDED-THE WARRANTY FOR 10 YEARS OF PERIOD SEEMS LIKE ACURA DEALERSHIP DOESN'T REALLY WANNA DO ANYTHING ABOUT IT. I WENT FEW ACURA DEALERSHIPS AND SHOW THEM THE RECALL NOTICE WHICH RECEIVED IN THE MAIL STILL SERVICE ADVISORS REFUSING DIAGNOSE THE ISSUE FOR FREE ALL THEY TELLING IS CHANGE THE TRANSMISSION FLUID AND PAY FOR THE DIAGNOSES. MY CAR ENGINE WAS OVERHEATED DUE TO ATF COOLANT FAN MALFUNCTION EVEN THOUGH ACURA HAD A RECALL ON ATF COOLANT, ACURA DEALERS MADE ME PAY $900. THIS CAR WILL DEFINITELY BE MY LAST ACURA IF THIS ISSUE DOES NOT GET RESOLVED. THE THOUGHT OF SPENDING REST OF THE YEARS GETTING MY HEAD BANGED AGAINST THE HEADREST IN A $40,000 CAR IS EXTREMELY UNETHICAL AND DEPRESSING. PLEASE BE KIND ENOUGH TO BE HELP ME OUT TO RESOLVE THIS ISSUE WHICH IN A QUICK MANNER FOR MINE & OTHERS SAFETY CONCERN.