NHTSA Complaint #11163129 — 2015 CHRYSLER 200

ON 9/16/18, VEHICLE DIED AND WOULD NOT START. AFTER SEVERAL ATTEMPTS, IT STARTED, THEN WHILE DRIVING DOWN THE ROAD, VEHICLE LOST ALL ELECTRICAL POWER AND CAME TO A STOP IN THE MIDDLE OF TRAFFIC. CAR WAS TOWED TO DEALER WHERE THEY TROUBLE SHOOTED FOR SEVERAL DAYS TRYING TO REPRODUCE THE ELECTRICAL POWER FAILURE. THEY FOUND A SERVICES BULLETIN ABOUT ELECTRICAL CONNECTION AND REPLACED WIRING HARNESS. OVER THE NEXT SEVERAL MONTHS I NOTICED MY VEHICLE FELT LIKE THE TRANSMISSION WAS SLIPPING. AS TIME WENT ON, I REALIZED IT WASN'T A SLIPPING, BUT A HARD SHIFT. THE VEHICLE WOULD ALSO LOOSE POWER UPON ACCELERATION TO MERGE INTO TRAFFIC OR CHANGING LANES. THIS WAS VERY SCARY, BUT AT TIMES IT SEEMED AS IF THE VEHICLE MIGHT LOSE COMPLETE POWER AND DIE WHILE IN HEAVY HIGHWAY SPEED TRAFFIC. ON 10/11/2018 WHILE HAVING MY VEHICLE OIL CHANGED, I ASKED THE TECHNICIAN TO DRIVE THE VEHICLE TO CONFIRM WHAT I WAS FEELING WITH THE TRANSMISSION. THE TECHNICIAN AGREED THAT THE TRANSMISSION WAS IN FACT NOT SHIFTING OR FUNCTIONING PROPERLY. I OBTAINED A QUOTE TO HAVE THE TRANSMISSION SERVICED. THE TECHNICIAN ADVISED HAVE THE TRANSMISSION FLUSHED/SERVICED MIGHT HELP, BUT OFTEN TIMES FLUSHING CAN CAUSE SYMPTOMS TO WORSEN. I OPTED TO NOT HAVE THE TRANSMISSION FLUSHED/SERVICED AT THAT TIME AND PLANNED TO TAKE MY VEHICLE INTO THE DEALER AFTER THE HOLIDAYS. IT IS NOW THE THE 3RD WEEK IN DECEMBER AND JUST THIS WEEK THE HARD SHIFTING AND LOSS OF POWER WHEN THE VEHICLE DOWNSHIFTS TO MERGE INTO HIGHWAY SPEED TRAFFIC HAS WORSENED SIGNIFICANTLY. I PHONED THE CHRYSLER DEALER TODAY AND SPOKE WITH MY SERVICE ADVISOR TO SCHEDULE AN APPT. I AM TO CALL BACK ON WEDNESDAY 12/26 TO RESERVE A COURTESY VEHICLE AND SCHEDULE APPT. TO DROP MY VEHICLE OFF ON 12/27/2018