NHTSA Complaint #11163010 — 2013 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11163010
Vehicle 2013 FORD ESCAPE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 116,236 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

TAKATA RECALL: WHILE MY VEHICLE IS IN MOTION THE HEAT IS COMING OUT NORMAL BUT WILL START TO SMELL LIKE SOMETHING WAS BURNING BUT AS I SLOW DOWN OR COME TO A COMPLETE STOP THE CAR STARTS BLOWING VERY COOL THEN THE TEMPATURE GAGE MOVES TO H THEN THE SAFETY LIGHT POPS ON SHOWING "OVERHEATING STOP SAFELY" BUT THE CAR WILL NEVER SHOW ANY SMOKING FROM THE HOOD. THE CAR HAS BEEN DOING THIS FOR THE PAST MONTH UNTIL 12/17/2018 I STARTED THE CAR UP TO WARM IT BEFORE I LEFT WORK, AND IT WOULDN'T DEFROST AND IMMEDIATELY THE TEMPERATURE GAGE MOVED TO H AND ON THE DASH IT SAID OVERHEATING STOP SAFELY AND THE CAR WASN'T IN MOTION NEITHER HAD IT WARMED UP PROPERLY BUT WHEN THE LIGHT WENT OFF I WAS ABLE TO DRIVE , AS I APPROACHED MY DESTINATION THE CAR STARTED SLOWING DOWN ON ITS OWN AND THE SAFETY LIGHT CAME ON AGAIN THAT'S WHEN THE BURNING SMELL STARTED GETTING STRONGER AND IT WOULDN'T LET ME GIVE THE CAR GAS TO GO THE ODOMETER WOULDN'T MOVE PASS 5MILES SO I STOPPED THE CAR AND SHUT IT OFF, BUT THEN WHEN I STARTED IT UP AGAIN BEFORE WORK THE CAR WOULD ALLOW ME TO SHIFT GEARS BUT NOT GIVE IT GAS DUE TO THE CAR SAYING IT'S IS OVERHEATING BUT THE VEHICLE HAS NEVER HAD A LEAK AND HAS NOT PHYSICALLY SHOWED LEAKING ON TO THE GROUND I HAVE HAD OIL AND FLUIDS CHANGED BY PROFESSIONALS AND AUTHORIZED DEALERSHIPS LIKE VALVOLINE AND WHERE I PURCHASED THE CAR AND NOTHING WAS EVER REPORTED TO ME OF A LEAK ANY WHERE BUT SOMEHOW MY COOLANT RESERVOIR IS STAYING EMPTY AFTER BEING REFILLED. I BELIEVE THE ONLY PLACE THE FLUID COULD BE LEAKING IS WITHIN THE MOTOR BECAUSE I HAVE PARKED THE CAR IN SEVERAL DRY SPOT AND IT SHOWED ABSOLUTELY NO LEAKING SIGNS.

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