NHTSA Complaint #11162966 — 2018 GMC SIERRA 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11162966
Vehicle 2018 GMC SIERRA 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

MY VEHICLE IS HACKED ANYTIME I AM DRIVING THE VEHICLE I AM NOT IN FULL CONTROL. THE VEHICLE STEERS ITSELF LEFT OR RIGHT WHILE DRIVING, THE BRAKES ARE ALWAYS ON WHILE DRIVING SOMETIMES BRAKING HARDER BUT ALWAYS ON. THE INFOTAINMENT SYSTEM HAS MANY GLITCHES. THIS VEHICLE HAS BEEN BACK TO THE DEALERSHIP MORE THAN 15 TIMES HAS BEEN OUT OF SERVICE OVER 35 DAYS GM EVEN FLEW A ENGINEER/TECH TO INSPECT THE VEHICLE AND SAYS THEY COULDNT FIND ANYTHING. THEREFORE THIS VEHICLE IS HACKED THERE ARE SO MANY ISSUES AND GLITCHES AND THE FACT THAT THE TRUCK ONLY ACTS LIKE THIS WHEN I AM DRIVING NO ONE ELSE. LIKE IT CAN BE TURNED ON AND OFF INSTANTLY. I HAVE TONS OF VIDEOS PICTURES AND SUPPORTING DOCUMENTS BACKING THIS. I NEED HELP THIS IS A SERIOUS ISSUE AND THERE IS SO MUCH MORE TO IT THAN I CAN TYPE HERE SOMEONE PLEASE GET AHOLD OF ME TO HELP OR POINT ME IN THE RIGHT DIRECTION. THIS VEHICLE WILL BE RETURNED TO GM SOON AS THEY ARE DOING A VEHICLE REPLACMENT PER ALL THE ISSUES BUT THIS NEEDS FURTHER ATTENTION BECAUSE IF THIS CAN HAPPEN TO ME IT CAN HAPPEN TO ANYONE . PLEASE HELP

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