NHTSA Complaint #11162949 — 2017 HONDA HR-V

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11162949
Vehicle	2017 HONDA HR-V
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 11, 2017
Date Filed	December 21, 2018
Mileage	27,815 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2017 HONDA HR-V. AFTER THE VEHICLE WAS SERVICED, THE CONTACT STATED THAT THE HEATING AND COOLING UNIT AND ELECTRICAL SYSTEM MALFUNCTIONED. AN INDEPENDENT MECHANIC ALSO STATED THAT FUEL WAS MIXING WITH THE ENGINE OIL. THE MESSAGE "FRONT COLLISION" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO VALLEY HONDA (4173 OGDEN AVE, AURORA, IL 60504, (630) 851-5700) AND RECEIVED A SOFTWARE UPDATE, BUT WAS NOT FULLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 27,815.

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