NHTSA Complaint #11162942 — 2012 KIA SOUL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11162942
Vehicle	2012 KIA SOUL
Component	STEERING
Date of Incident	December 21, 2018
Date Filed	December 21, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

STEERING COLUMN COUPLER TO MDPS IS OF POOR DESIGN AND FAILS PREMATURELY. KIA HAS RECALLED THE SAME PART IN THE OPTIMAS IN THE SAME YEARS AND FUTURE MODELS HAVE BEEN AFFECTED AS WELL. IF NOT REPLACED THE STEERING COLUMN CAN COMPLETELY DISCONNECT FROM THE STEERING WHEEL AND RESULT IN A COMPLETE LOSS OF CONTROL. THIS HAS NOT DIRECTLY HAPPENED IF THE PARTS ARE REPLACED DUE TO THE OTHER SYMPTOMS OF KNOCKING OR CLICKING BUT IS A SIGNIFICANT DESIGN FLAW FOR USING INFERIOR PLASTICS IN CRITICAL COMPONENT OF DRIVING CONTROL. REFERENCE TSB CHA 44-2014, CHA 74-2016

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