NHTSA Complaint #11162898 — 2018 NISSAN ROGUE

PURCHASED NEW ON AUGUST 1, 2018 NISSAN ROGUE SV. AT 500 MILES THE COLLISION AVOIDANCE SYSTEM CAS ENGAGED UN-EXPECTANTLY WHILE DRIVING DOWN A TWO LANE ROAD WITH NO OTHER TRAFFIC ON THE ROAD. CAR IMMEDIATELY BEGAN BRAKING HARD, INSTRUMENT GAGES BEGAN FLASHING, AND A BURNING SMELL COMING THROUGH THE VENTS. RETURNED IT TO STUART NISSAN IN ENID, OK. THEY FIRST STATED THEY HAD NEVER HEARD OF THIS HAPPENING AND KNEW OF NO TECH BULLETINS ADVISING SAME. I THEN PROVIDED THEM INFORMATION I RETRIEVED FROM THE NISSAN SITE TO INCLUDE THE FAULT CODE ASSOCIATED WITH THE INCIDENT. THEY FIRST ATTEMPTED TO RE-PROGRAM THE COMPUTER WITH NO SUCCESS. THEY THEN REPLACED THE COMPUTER AND INSTALLED NEW PROGRAMMING. THIS SEEMS TO HAVE RESOLVED THE ISSUE, AS IT HAS NOT REOCCURRED SINCE. HOWEVER WHEN I EXPRESSED THE POTENTIAL SERIOUSNESS OF THIS HAD IT OCCURRED ON A BUSY STREET OR INTERSTATE THEY WERE INDIFFERENT. THIS HAS THE POTENTIAL TO KILL PEOPLE AND SHOULD BE RECALLED.