NHTSA Complaint #11162885 — 2010 FORD FUSION

DRIVERS SIDE FRONT DOOR LATCH FAILED WHEN I TRIED TO EXIT THE VEHICLE. TOOK IT TO THE DEALER AND WAS ORIGINALLY TOLD "WE HAVEN'T HEARD ANY COMPLAINTS ABOUT ANYTHING LIKE THAT FROM OTHER CUSTOMERS" UNTIL I CALLED BS AND STATED I HAVE SEEN COUNTLESS REPORTS ONLINE REGARDING THIS EXACT SAME ISSUE. THEN ALL OF A SUDDEN IT WAS . . .OH YEAH, I THINK I REMEMBER HEARING ABOUT THIS ISSUE, BUT GEE NO RECALL FOR IT SO YOUR GOING TO HAVE TO PAY OUT OF POCKET TO GET IT FIXED. EVEN THOUGH ITS SOMETHING THATS THE EXACT SAME PROBLEM THAT HAS BEEN RECALLED IN OTHER VEHICLES. WHY DOES IT SEEM ISSUES WITH FORD FUSION ARE CONTINUOUSLY LOOKED OVER, ISSUES WHICH SHOULD HAVE BEEN ADDRESSED AS A SAFETY ISSUE AND RECALLED.