NHTSA Complaint #11162839 — 2016 RAM 2500 STEERING

Complaint Details

ODI Number	11162839
Vehicle	2016 RAM 2500
Component	STEERING
Date of Incident	April 1, 2017
Date Filed	December 20, 2018
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I WOULD LIKE TO ADD MY VEHICLE TO THE LIST OF ONES WITH THE STEERING LINKAGE ISSUE. I HAVE A 2016 RAM 2500 DIESEL AND AFTER I PURCHASED THE TRUCK USED WITH 34000 MILES THE STEERING FELT LOOSE SO I CRAWLED UNDER IT AND QUICKLY FOUND THE. COUPLING FOR STRAIGHTENING THE STEERING WHEEL WAS LOOSE AND THE BACK UP NUTS WAS NOT TIGHT. I THOUGHT IT WAS A FLUKE SO I TIGHTENED IT. I HAD IT ALIGNED AT THE LOCAL RAM DEALERSHIP AND ABOUT TWO WEEKS AFTER THAT IT WAS LOOSE AGAIN. I HAD MARKED IT AFTER THE ALIGNMENT SO I WAS ABLE TO REALIGN IT AND I COATED IT IN OIL BASE PAINT AND CRANKED IT TOGETHER WITH TWO 24' PIPE WRENCH'S. I KNOW MY VEHICLE VERY WELL AND IF I HAD NOT NOTICED THIS IT COULD HAVE EASILY BEEN A DIFFERENT OUTCOME. OF COURSE NOW IT WILL PROBABLY NEVER COME APART BUT I WANTED TO BE ABLE TO TRUST IT. THIS IS A PROBLEM THAT YOU REALLY NEED TO ADDRESS.

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