NHTSA Complaint #11162576 — 2009 NISSAN MURANO

MY 2009 NISSAN MURANO WHICH I BOUGHT IN FEBRUARY 2014 FROM AN AUTHORIZED NISSAN DEALER (MORRIE'S MINNETONKA) HAD A FAULTY CVT TRANSMISSION. AFTER DEALING WITH THE PROBLEM FOR ALMOST A YEAR, WHICH INCLUDES BUT NOT LIMITED TO THE FOLLOWING: LOSS OF POWER, TRANSMISSION JERKING, TRANSMISSION SLIPPING, CVT COOLANT HOSE LEAKS AND FAILURES WHICH PUT MY LIFE, MY KIDS LIFE IN DANGER MULTIPLE TIMES. I REACHED OUT TO NISSAN USA WARRANTY OFFICE NUMEROUS TIMES FOR NO AVAIL AND ULTIMATELY REPLACED THE TRANSMISSION AT A COST OF $4,299. NISSAN REFUSED TO COVER THE COST AND COMPLETELY IGNORED MY REPEATED PLEA FOR A RESPONSE. I WOULD LIKE TO BRING THE ISSUE TO THE NHTSA HOPING YOU WILL 1) CONDUCT THE FAULTY CVT TRANSMISSIONS OF NISSAN. I LEARNT THAT THERE ARE PENDING LEGAL ISSUES THAT THE COMPANY IS DEALING WITH AS OF TODAY AND I AM HAPPY TO HAND OVER ALL MY VEHICLE INSPECTION DOCUMENTS IN ORDER TO HELP THE INVESTIGATION. 2) AS I MENTIONED EARLIER THE CVT TRANSMISSION ISSUE AND SUDDEN STOPS IN THE MIDDLE OF THE HIGHWAY REPEATEDLY PUT MY LIFE, MY KIDS LIFE AND OTHER DRIVERS AT RISK. I AM SURE OTHER NISSAN MURANO OWNERS ARE DEALING WITH THE SAME PROBLEM AND PURSUING THIS INVESTIGATION AND RESOLVING IN A TIMELY MANNER WILL PROTECT THE PUBLIC FROM UNNECESSARY DANGER CAUSED BY THE MANUFACTURER. 3) NISSAN SHOULD TAKE RESPONSIBILITY AND COVER OWNERS LIKE MYSELF FOR A MISTAKE THAT IN MY OPINION BIG ENOUGH TO DEMAND A RECALL.