NHTSA Complaint #11162325 — 2015 CHEVROLET IMPALA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11162325 |
| Vehicle | 2015 CHEVROLET IMPALA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 66,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
2015 CHEVY IMPALA SIDE BLIND ZONE LEFT SIDE ALERT FAILED TO WORK, AND ACCORDING TO MY CHEVROLET SERVICE SHOP IT WAS THE CAUSE OF THE ENGINE NOT STARTING, THE ENGINE KILLING AFTER STARTING REMOTELY, AND THE CAUSE OF MASS COMMUNICATION FAILURE ALERTS WITH AND BETWEEN THE VEHICLE'S OTHER SAFETY AND NON SAFETY ELECTRICAL COMPONENTS. NONE OF THE CARS DASH GAGES WORKED FOR ABOUT 1 MINUTE AFTER THE MASS ALERT HAPPENED. 10 MILES AFTER I HAD THE LEFT SIDE BLIND ZONE ALERT REPLACED, I RECEIVED AN ALERT THAT A BLIND ZONE ALERT NEEDED SERVICE. IT TURNS OUT THE RIGHT SIDE BLIND ZONE ALERT FAILED AFTER HAVING THE LEFT SIDE REPLACED. MY DAUGHTER HAS THE EXACT SAME VEHICLE AND SHE IS GETTING THE SERVICE BLIND SIDE ALERT ALERT AFTER HAVING BOTH LEFT AND RIGHT SIDE MODULES REPLACES A YEAR AND A HALF AGO. THE COST TO REPLACE BOTH LEFT AND RIGHT MODULES IS OVER $1400. THE MASS SYSTEM FAILURE ALERTS HAPPENED WHEN THE VEHICLE WAS PARKED AND ENGINE RUNNING.
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