NHTSA Complaint #11162121 — 2012 TOYOTA HIGHLANDER

I WAS DRIVING ON A HIGHWAY I HEARD A NOISE AND SMOKE STARTED COMING FROM UNDER THE HOOD I PULLED OVER AND LOOKED UNDER THE HOOD AND SAW SMOKR A TOW TRUCK DRIVER WHO HAPPENED TO BE PASSING BY PULLED OVER AND SURE FIRE UNDER THE HOOD HE PUT THE FIRE OUT WITH A FIRE EXTINGUISHER I CALLED NINE-ONE-ONE FOUR FIRE TRUCKS TO MAKE SURE THE FIRE WAS COMPLETELY EXTINGUISHED MY MECHANIC SAYS A ROD POPPED AND PUNCTURED THE OIL TANK WHICH CAUSED ALL THE OIL TO LEAK OUT ONTO THE SIDE OF THE HIGHWAY THE FIREMEN ACTUALLY SPREAD SAND OVER IT MY INSURANCE COMPANY HE'S REFUSING TO REPAIR THE CAR BECAUSE THEY SAY THERE WAS A MAINTENANCE ISSUE BECAUSE THERE WAS NO OIL IN THE CAR WHEN THEY LOOKED AT IT THERE WAS NO OIL IN THE CAR BECAUSE IT ALL LEAKED OUT ON THE SIDE OF THE ROAD I HAD JUST PUT OIL IN THE CAR THE PREVIOUS DAY THIS HAPPENED ON NOVEMBER 26TH 20186