NHTSA Complaint #11161982 — 2005 CHRYSLER 300

TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE AND A BURNING ODOR COMING FROM THE VEHICLE. ALSO, THE VEHICLE FAILED TO CRANK INITIALLY AND WOULD STALL INTERMITTENTLY. THE MANUFACTURER INDICATED THAT THE VEHICLE HAD BEEN SERVICED ON AUGUST 3, 2010 FOR A FUEL SYSTEM RECALL CAMPAIGN IN WHICH BOTH FUEL PUMP MODULES WERE REPLACED. SAHARA CHRYSLER JEEP DODGE RAM (5050 W SAHARA AVE, LAS VEGAS, NV 89146, (800) 506-5050) DIAGNOSED THAT BOTH FUEL PUMP MODULES NEEDED TO BE REPLACED AGAIN. THE CONTACT FELT THAT BY REPLACING THE SAME OEM FUEL PUMP MODULES, THE FAILURE WOULD RECUR. THE DEALER HAD NOT BEEN AUTHORIZED TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING ON A RESPONSE TO DETERMINE THEIR GUIDELINES FOR THE DEALER'S REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.