NHTSA Complaint #11420210 — 2005 CHRYSLER 300

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11420210
Vehicle 2005 CHRYSLER 300
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

My 2005 Chrysler 300 has been having an issue with the fuel tank. When you get fuel in it then it won’t stay started. It keeps stalling out repeatedly. It also stalls out randomly under 25mph. Both are dangerous as it may cause you to get T-boned leaving gas station as it repeatedly stalls. Also it stalled out on the freeway on-ramp under 25mph. This is also dangerous as you lose your steering at the same time. Someone could have been injured or killed. And Chrysler needs to take this more seriously than they did just with the 2005 300c. It’s happening to more models of that year as well. Their offered remedy was telling me not to fuel it all the way up anymore past 3/4 of a tank. A dealership confirmed it needs a full fuel tank replacement and has had it since Memorial Day. They still have it currently. Chrysler told me and the dealership I’m on my own after treating me horribly most of the time on the phone calls with customer care center as I was jumping through hoops for them over and over for around 2 months. Whenever I get someone kind and helpful they won’t let me speak to them again. I have this all written down. And will get the estimate when I get my car back. But I don’t have $2800 ($2000 alone is just the fuel tank) to fix this on my own. Especially not when there is a known issue. Fuel tanks just don’t break and need full replacement as a common issue in vehicles. But Chrysler says my vehicle is too old. Which they knew the year of my vehicle when I called in the first place. And they know there is a known issue which is why they have lifetime fuel tank replacements on others of the same year. It’s too bad they weren’t pushed to do a total recall rather than just a safety bulletin. It left the rest of us that end up having issues with the fuel tanks in danger. It’s not just coincidental. It’s been acting up for awhile and I couldn’t find anyone that had ever heard of this until the Chrysler forums. It got worse in 2020 to present. Thank you.

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