NHTSA Complaint #11161907 — 2012 BUICK VERANO ENGINE

Complaint Details

ODI Number	11161907
Vehicle	2012 BUICK VERANO
Component	ENGINE
Date of Incident	October 1, 2018
Date Filed	December 17, 2018
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS ABLE TO PUSH THE START ENGINE BUTTON AND REGAIN NORMAL FUNCTION. ALSO, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRICK BUICK GMC & USED CAR SUPERCENTER (4700 W HENRIETTA ROAD, HENRIETTA, NY 14467, (585) 359-2200). THE DEALER PERFORMED A DIAGNOSTIC TEST AND REPLACED AN UNKNOWN PART IN THE ENGINE. THE REPAIR DID NOT CORRECT THE FAILURE AND THE VEHICLE SHOOK AND STALLED WHILE THE CONTACT ATTEMPTED TO REVERSE OUT OF A PARKING AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

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