NHTSA Complaint #11161895 — 2016 KIA SOUL

ON A TRIP, I WAS DRIVING ON A COLD, RAINY NIGHT AND THE WINDOWS BEGAN TO FOG UP SO I TURNED ON THE HEAT/DEFROSTER WHICH CAUSED ALL THE WINDOWS TO QUICKLY AND TOTALLY FOG OVER. THE RIGHT SIDE WAS SPITTING WATER ON TO THE WINDSHIELD THIS WAS SO BAD THAT I HAD TO PULL OVER TO THE SIDE OF THE ROAD. IT TOOK OVER FIVE MINUTES FOR THE WINDOWS TO CLEAR EVEN AFTER I TURNED ON THE A/C AND WAS WIPING THEM WITH A TOWEL. I DID A TEST THE NEXT MORNING WHEN IT WAS NOT RAINING BUT COLD AND DAMP. I STARTED THE CAR AND TURNED ON THE HEAT/DEFROSTER. ALL THE WINDOWS AND EVEN MY GLASSES FOGGED OVER. IT WAS OVER TEN MINUTES BEFORE THE WINDOWS CLEARED EVEN WITH THE A/C ON AND USING A TOWEL. I CHECKED ON LINE AND FOUND MULTIPLE EXAMPLES OF SIMILAR SITUATIONS OVER SEVERAL YEARS. E.G. THIS VIDEO SHOWS EXACTLY WHAT HAPPENED: HTTPS://WWW.YOUTUBE.COM/WATCH?V=SBOJEHJMCYI&SNS=EMISL HERE ARE OTHER EXAMPLES: HTTPS://WWW.CARCOMPLAINTS.COM/KIA/SOUL/2015/AC_HEATER/EXTREME_HUMIDITY_ON_WINDOWS.SHTML HTTPS://WWW.KIASOULFORUMS.COM/2-SOUL-GENERAL-DISCUSSION-GEN-1/73641-INSIDE-WINDOWS-FOG-UP-REAL-BAD.HTML I LIVE IN THE DESERT SO RARELY RUN INTO THESE CONDITIONS BUT THAT DOESN'T LESSEN THE DANGER. KIA DEALERS SEEM TO AVOID SAYING IT IS A PROBLEM WITH THE CAR'S DESIGN BUT IT SEEMS MOST LIKELY CAUSED BY POOR DRAINAGE AND/OR POORLY DESIGNED AIR FLOW.