NHTSA Complaint #11433588 — 2016 KIA SOUL VISIBILITY/WIPER

Complaint Details

ODI Number	11433588
Vehicle	2016 KIA SOUL
Component	VISIBILITY/WIPER
Date of Incident	September 20, 2021
Date Filed	September 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

When switching from AC to heat, moisture starts spraying from vents, rapidly dripping on floor and completely fogging up windows causing zero visibility. I was forced to pull off roadway for fear of a collision. It then takes at least ten minutes for the moisture to stop and the windows to clear. This happened a year ago at the same time when the weather is changing from warm days using the ac and then using the heat on cold mornings. The dealership charged me to replace the cabin air filter which did not fix the problem. I have seen this complaint by other KIA Soul owners on a number of public internet sites.

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