NHTSA Complaint #11161806 — 2013 FORD TAURUS STEERING

Complaint Details

ODI Number	11161806
Vehicle	2013 FORD TAURUS
Component	STEERING
Date of Incident	May 19, 2018
Date Filed	December 16, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I RECEIVED A POWER STEERING FAULT ON MY 2013 FORD TAURUS. IT WAS UNABLE TO BE MOVED SO I HAD IT TOWED AND WAS TOLD IT WAS THE ELECTRIC POWER STEERING COMPONENT NEEDED TO BE REPLACED. THIS SHOULD BE COVERED UNDER A RECALL BUT I WAS TOLD BY FORD THAT MY VIN WASN'T AFFECTED. I NOTICED SEVERAL COMPLAINTS REGARDING THIS ISSUE ON FORUMS AND OTHER WEBSITES. THE COST OF THE REPAIR WAS OVER 2K AND AT THAT AMOUNT FORD SHOULD LOOK INTO THIS ISSUE.

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