NHTSA Complaint #11161729 — 2012 CHRYSLER 300
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11161729 |
| Vehicle | 2012 CHRYSLER 300 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 101,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
WHILE DRIVING, THE VEHICLE WARNING LIGHTS INDICATED SYSTEMS STARTING TO SHUT DOWN---WARNING LIGHTS FOR ABS, TRACTION CONTROL, BATTERY LOW, CHECK ENGINE, ETC. THEN "BRAKES" RED LIGHT STARTED FLASHING, AND CAR FELT LIKE BRAKES WERE ON. CAR SYSTEMS LOST ALL POWER AND CAR STALLED, AND I COULD NOT EVEN RUN THE "BLINKER" WARNING LIGHTS OR ANY LIGHTS AT ALL. I WAS ABLE TO SWING CAR TO SIDE OF ROAD JUST IN TIME BEFORE IT BASICALLY "LOCKED UP" DEAD AND IMMOVABLE. HAD TO HAVE CAR TOWED 2 MILES TO HOME. I HAD PREVIOUSLY CALLED LOCAL DEALER AND CHRYSLER HEADQUARTERS 4 DIFFERENT TIMES TO SCHEDULE THE 17V-435 ALTERNATOR RECALL SERVICE OVER A SEVERAL MONTH PERIOD STARTING MARCH 2018. WAS TOLD TWICE I HAD BEEN MOVED UP THE WAITING LIST FOR PARTS AND THEY WOULD CALL TO SCHEDULE APPOINTMENT. AS OF DATE OF ALTERNATOR FAILURE DECEMBER 13, 2018 I WAS NEVER RE-CONTACTED FOR AN APPOINTMENT TO BRING CAR IN FOR RECALL SERVICE. CAR NOW SITTING DEAD AND IMMOBILE AT MY HOME.
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