NHTSA Complaint #11161413 — 2018 NISSAN ROGUE

WHILE DRIVING CAR ON A QUIET STREET THAT HAS ONE LANE IN EACH DIRECTION AT APPROXIMATELY 30 MPH THE CAR VIBRATED, MADE A LOUD GRINDING SOUND, SEEMED TO PULL RIGHT AND BRAKED HARD VERY SUDDENLY WHICH WAS VERY FRIGHTENING. THERE WERE NO CARS IN FRONT, SIDE OR BACK WHEN THIS OCCURRED. I BROUGHT IT TO A LOCAL NISSAN DEALER A FEW DAYS LATER AND WAS TOLD THEY COULD NOT DUPLICATE PROBLEM. I LATER CALLED DEALER WHERE I LEASED CAR AND WAS TOLD THEY HAD SEEN PROBLEMS WITH THE FORWARD COLLISION BRAKING SYSTEM THAT WOULD CAUSE THE PROBLEM. I TOOK THE CAR TO THE DEALER AND WAS INITIALLY TOLD THE COMPUTER DIDN'T SHOW A CODE SO THEY COULD DO NOTHING. I INSISTED THAT THE CAR WAS UNSAFE TO DRIVE AND SPOKE TO SERVICE MANAGER WHO SAID THERE WAS AN UPDATE SO THEN THEY REPROGRAMMED RADAR AND ICC CONTROL. I DON'T KNOW IF THIS WILL SOLVE PROBLEM AND I AM AFRAID TO DRIVE THE CAR AS MANY OTHER COMPLAINTS SHOW A FIX DOESN'T NECESSARILY WORK, PROBLEM REOCCURS AND THERE HAVE BEEN ACCIDENTS.. THERE SHOULD BE A RECALL WITH CARS WITH THE AUTOMATIC COLLISION BRAKING SYSTEMS BEFORE DEATHS OCCUR.