NHTSA Complaint #11161137 — 2015 CHEVROLET SILVERADO 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11161137
Vehicle 2015 CHEVROLET SILVERADO 2500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 68,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

WHEN LIFTING THE SNOWPLOW, RANDOMLY THE DASHBOARD CLUSTER AND RADIO SYSTEM WILL GO BLANK. GM HAS ADMITTED TO THIS FLAW IN THEIR 1500 MODEL FOR THE SAME YEAR TRUCK, HAS OFFERED A FIX AT THEIR EXPENSE, HOWEVER WILL NOT OFFER THE SAME FIX FOR THE 2500 MODEL, EVEN THOUGH IT HAS THE EXACT SAME ISSUE. (GM BULLETIN ATTACHED FOR 1500 MODEL). I SPOKE TO A MCKAYLA (SUPERVISOR) IN THE WARRANTY DEPARTMENT. SHE SAID GM WILL NOT COVER IT AND IT IS AN OUT OF POCKET EXPENSE. SHE FURTHER STATED IF AT A TIME GM DECIDES IT IS A FAULT OF THEIRS IN THE FUTURE, I WOULD AT THAT TIME BE REIMBURSED. I HAVE INCLUDED THE DEALER REPAIR SLIP THAT SHOWS HARNESS NEEDED REPLACEMENT AND THE COST OF REPAIR.

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