NHTSA Complaint #11160929 — 2014 BMW 328XI

THE DOOR LOCK ACTUATORS ARE KNOWN TO BE DEFECTIVE IN THAT IF ONE PULLS ON THE HANDLE, THE DOOR WILL NOT MECHANICALLY UNLOCK BY DOUBLE-PULLING THE HANDLE, MEANING THE ONLY WAY TO UNLOCK THE DOOR IS BY USING ELECTRONIC UNLOCK BUTTON. IF THE CAR IS IN A WATER ACCIDENT, FIRE, OR ANY OTHER SITUATION WHERE THE BATTERY IS NO LONGER OPERABLE, THE OCCUPANTS WILL BE TRAPPED INSIDE, UNABLE TO ESCAPE AS THE DOORS WILL NOT MECHANICALLY UNLOCK BY DOUBLE-PULLING THE HANDLE. BMW IS AWARE OF THE ISSUE AND HAS A REPLACEMENT PART, HOWEVER IF THE VEHICLE IS OUT OF WARRANTY THEY WILL NOT FIX IT VOLUNTARILY.