NHTSA Complaint #11160921 — 2016 INFINITI Q70 VISIBILITY/WIPER

Complaint Details

ODI Number	11160921
Vehicle	2016 INFINITI Q70
Component	VISIBILITY/WIPER
Date of Incident	November 12, 2018
Date Filed	December 12, 2018
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2016 INFINITI Q70. WHILE DRIVING IN A SNOW STORM, THE WINDSHIELD WIPERS SEIZED IN THE DOWN POSITION. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF THE HIGHWAY. THE DEALER (HERB CHAMBERS INFINITI OF WESTBOROUGH, 312 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 983-1000) STATED THAT THE WIPERS HAD A HEAT SENSOR THAT WAS DESIGNED TO TURN OFF IF THE HEAT ON THE WIPER ENGINE WAS TOO HIGH. THE MANUFACTURER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

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